Thanks for taking the time to find out about Falcon Military Medals and to learn what we stand for before making a decision to buy from us. We are honored by your interest and eager to tell you about our business.


Who are we?

We are a 100% US Veteran Owned and Operated business. Our team are all great friends, remarkably compatible, and very involved in our business. We enjoy talking to and listening to our customers. We monitor operations and personally review orders every day. Our staff of professionals is dedicated to ensuring our customers are delighted with their purchase. 

As a team, we work diligently to gain and maintain customer respect. We are proud of what we do and how we do it. And we are grateful that you have chosen us

We are a headquartered in Fayetteville, NC, and founded by CPT Fiona Peden, US Army (Ret.) while she was still assigned to the 82nd Airborne Division, at Ft Bragg, NC.  While deployed to Afghanistan, she saw an opportunity to bring quality military patron saint medals and gemstones to people at an affordable price. 


What do we Do? 

We bring military patron saint medals, gemstones and quality jewelry to you, at great prices, every day!  We have low overhead as we are a purely online store, and so are able to pass on savings to our customers.


Why are we successful?

Our team has one common goal. We want our customers to be so absolutely delighted with what they receive from us, they become our biggest fans- telling everyone about their great experience with Falcon Military Medals. Our Customer Service team is competent, friendly, and ready to assist you in making decisions that will result in exactly the product you desire. Our team likes to imagine that when your Falcon Military Medals purchase comes to your doorstep, you are delighted!!


Why should you buy from us?

We list our prices as fairly and honestly as possible, and don't believe in charging outrageous prices, even for our very rare military patron saint medals.. 


We try to offer products made in the USA as often as possible, but in order to be competitive and offer you the best price, some of our items are made in China, including our military patron saint medals (made of Nickel coated Brass). We are not exclusive in sourcing our medals from China- these days nearly 100% of Military Challenge Coins, Lapel Pins, etc. are made in China, regardless who you order from.

Our gems come almost exclusive from Afghanistan. Our more expensive gems are often accompanied by a Lab Identification Report from the Gemological Institute of America (GIA) Laboratory, or other reputable gem identification laboratory. Our gems are appraised by a Gemologist trained by the G.I.A. We take pride in the fact that we price our gems very fairly and disclose any non-standard treatments or enhancements.
 


Gem Dealer, Camp Vance, Bagram Air Base, Afghanistan- OEF VII

Our Jewelry Items are of the finest 14k and 18k gold and our rosaries are all made in the USA by hand, and feature stainless steel pins between the semi-precious stones used in all rosaries (instead of inexpensive Nickel pins as most rosaries are connected with), so they should last a lifetime with normal use.

All jewelry & rosaries are nicely packaged in a FREE gift box (although gift wrapping may incur an additional cost).   We are committed to delivering more than you expect.

 
If you are a potential business partner, we commend you!

You are wise to do your homework before contacting a potential partner. We are eager to entertain fresh ideas, and we persistently look for ways to grow and improve. If you think your product or service can benefit our operation or if you feel we could work together to grow, we invite you to contact us at our phone number or email addresses below.

business@falcon-ops.com

Toll Free: 1 (855) FALCON OPS or (855) 325-2666
Main: 1 (205) 874-6149

Returns

As long as a  returned item is in the same condition as received and in resalable condition, a 100% refund is issued, credited in the same form as paid. 

Please contact us for a pre-paid return shipping label:

Toll Free: 1 (855) FALCON OPS or (855) 325-2666
Main: 1 (910) 728-3141)

Otherwise, ship any returns back to us (insured if over $50):

Falcon Military Medals
Attn: Returns
4358 Milner road W
Birmingham, AL 35242

And YES, shipping is FREE to ANY APO/FPO address!

Type in coupon code: APO when checking out and please remember that an APO address is a US address- choose APO as the State (PLEASE do not choose Iraq or Afghanistan as the country)!

We believe in supporting our military brothers and sisters both here in the USA and overseas, and gladly ship items FREE to APO/FPO destinations (and YES, this includes items being shipped to DoD,Government and Military CONTRACTORS working in an APO/FPO zone)!

Again, If you are overseas, or if the shipping address for any item is to an APO/FPO address, just enter Coupon Code: APO when checking out for FREE shipping!

Falcon Military Medals accepts: MasterCard, Visa, American Express, Discover, Diners Club International, JBL and Paypal